PRIVACY AND COOKIE POLICY

Kilconly Bingo

Last Updated: 06 May 2026

Kilconly Bingo is committed to protecting and respecting your privacy and personal data.

This Privacy and Cookie Policy explains how personal information is collected, used, stored, protected, and processed when you:

• use the Kilconly Bingo website;
• obtain bingo books, flyer pages, or raffle entries;
• participate in bingo activities;
• or otherwise interact with us.

This Policy should be read together with the:

• Terms of Use;
• Terms of Purchase;
• and published Bingo Rules.

1. Who We Are

Kilconly Bingo is operated by:

Kilconly Community Enterprise Company Limited by Guarantee

• Company Number: 798530
• Registered Charity Number: 20206965

References in this Policy to “the Organiser”, “we”, “our”, or “us” refer to Kilconly Community Enterprise Company Limited by Guarantee.

For the purposes of the General Data Protection Regulation (“GDPR”) and applicable Irish data protection law, we act as the Data Controller in relation to personal data collected through this website and associated bingo activities.

2. Personal Information We Collect

We may collect and process the following categories of personal data.

Information You Provide Directly

This may include:

• name;
• email address;
• telephone number;
• billing information;
• purchase history;
• bingo book, flyer, and raffle transaction records;
• communications or enquiries sent to us;
• and information required for prize verification or payment.

Payment Information

Payments are processed securely through independent third-party payment providers such as Stripe or PayPal.

We do not store or process full credit card, debit card, or banking details.

Payment providers process payment information in accordance with their own privacy policies and security procedures.

 

Technical and Usage Information

When you access our website or obtain bingo entries, certain technical and usage information may be collected automatically, including:

• IP address;
• browser type;
• device information;
• operating system;
• website usage information;
• access times and dates;
• referral information;
• transaction logs;
• and security-related system information.

IP addresses and related technical information may be recorded and retained for purposes including:

• fraud prevention;
• payment verification;
• security monitoring;
• system administration;
• dispute investigation;
• prevention of duplicate or abusive activity;
• and protection of the integrity and fairness of bingo operations.

This information is processed only where reasonably necessary for legitimate operational, legal, regulatory, and security purposes.

3. How We Use Personal Data

We process personal data only where necessary and for legitimate operational, legal, and regulatory purposes.

This may include:

• processing bingo book, flyer, and raffle purchases;
• administering bingo sessions and raffle draws;
• verifying winning entries and prize claims;
• issuing prize payments;
• maintaining event and transaction records;
• responding to enquiries, support requests, or complaints;
• ensuring the integrity and security of bingo operations;
• preventing fraud or misuse;
• complying with legal, accounting, regulatory, and charity governance obligations;
• and improving the operation and security of the website.

Where appropriate for transparency and verification purposes, limited winner information may be published, including:

• first name;
• partial surname;
• town or county;
• or ticket/card reference details.

We do not sell, rent, or trade personal data to third parties.

4. Legal Basis for Processing

Under GDPR and applicable Irish data protection law, we rely on one or more of the following lawful bases for processing personal data.

Contractual Necessity

Processing is necessary to:

• provide bingo participation services;
• process transactions;
• administer prizes;
• and fulfil obligations arising from participation.

Legal Obligations

Processing may be necessary to comply with:

• Irish law;
• financial reporting obligations;
• charity governance requirements;
• anti-fraud obligations;
• regulatory requirements;
• and lawful requests from public authorities.

Legitimate Interests

Processing may be necessary for our legitimate interests in:

• operating and securing the website;
• ensuring fairness and integrity of bingo activities;
• fraud prevention;
• maintaining operational records;
• and protecting participants and the Organiser.

Consent

Where legally required, we rely on consent, including for:

• optional marketing communications;
• mailing list subscriptions;
• or other optional services.

Consent may be withdrawn at any time.

5. Sharing Personal Data

We may share personal data only where reasonably necessary and proportionate.

This may include sharing data with:

• payment processing providers;
• website hosting and IT service providers;
• email service providers;
• accountants, auditors, legal advisers, or professional consultants;
• regulatory bodies;
• law enforcement authorities;
• or other parties where required by law.

All third-party providers are required to process personal data securely and in accordance with applicable data protection laws.

We do not authorise third parties to use personal data for their own independent marketing purposes.

6. International Transfers

Some third-party service providers may process data outside the European Economic Area (“EEA”).

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with GDPR requirements.

7. Data Security

We take appropriate technical and organisational measures to protect personal data against:

• unauthorised access;
• loss;
• misuse;
• disclosure;
• alteration;
• or destruction.

These measures may include:

• secure website connections;
• restricted system access;
• password protection;
• administrative controls;
• system monitoring;
• and secure third-party service providers.

While we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain personal data only for as long as reasonably necessary for:

• bingo administration;
• prize verification;
• financial reporting;
• legal compliance;
• audit purposes;
• regulatory obligations;
• and charity governance requirements.

Retention periods are determined in accordance with:

• Irish legal requirements;
• accounting obligations;
• and operational necessity.

When data is no longer required, it is securely deleted or anonymised where appropriate.

9. Cookies and Similar Technologies

Kilconly Bingo uses cookies and similar technologies to support the operation, security, and functionality of the website.

Cookies are small text files stored on your device when you visit a website.

Cookies used by Kilconly Bingo may include:

• essential website functionality cookies;
• session management cookies;
• security and fraud prevention cookies;
• website performance cookies;
• and cookies associated with payment processing or embedded services.

We may also use limited analytics or monitoring tools to help maintain website performance, security, and reliability.

We do not intentionally use advertising or behavioural profiling cookies directly operated by Kilconly Bingo.

However, certain third-party services integrated into the website may use their own cookies or tracking technologies.

10. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for:

• website functionality;
• security;
• login sessions;
• payment processing;
• fraud prevention;
• and system administration.

The website may not function correctly without these cookies.

Functional Cookies

These cookies may remember user preferences and improve website functionality.

Analytics and Performance Cookies

Where used, these cookies help us understand:

• website traffic;
• performance;
• technical issues;
• and general website usage patterns.

Analytics data is generally aggregated and does not directly identify individual users.

Third-Party Cookies

Third-party providers integrated into the website may place cookies or tracking technologies, including:

• payment providers;
• embedded media services;
• security services;
• social media integrations;
• or analytics providers.

These third parties operate under their own privacy and cookie policies.

11. Managing Cookies

Most web browsers allow you to:

• view cookies;
• delete cookies;
• block cookies;
• or control cookie preferences.

You may disable cookies through your browser settings, however some parts of the website may not function properly if certain cookies are disabled.

Browser settings and controls vary depending on the browser and device used.

12. Third-Party Services and Embedded Content

Kilconly Bingo may use or integrate third-party services including:

• Stripe;
• PayPal;
• Zoom;
• website hosting providers;
• email delivery services;
• analytics services;
• security services;
• and social media platforms.

These services may independently collect information in accordance with their own privacy policies.

We are not responsible for the privacy practices, content, or security of third-party services or external websites.

13. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• access personal data held about you;
• request correction of inaccurate data;
• request deletion of personal data;
• restrict or object to certain processing activities;
• request portability of your data;
• withdraw consent where processing is based on consent;
• and lodge a complaint with the Data Protection Commission.

Requests may be subject to identity verification and legal limitations.

14. Children’s Privacy

Kilconly Bingo is intended solely for persons aged 18 years or over.

We do not knowingly collect personal data from minors.

Where we become aware that personal data relating to a person under 18 has been collected, we will take reasonable steps to remove that information.

15. Third-Party Websites

Our website may contain links to external websites or third-party services.

We are not responsible for:

• the content;
• security;
• or privacy practices

of external websites or services not operated by us.

Users should review the privacy policies of third-party websites separately.

16. Changes to This Policy

We reserve the right to update this Privacy and Cookie Policy from time to time to reflect:

• legal developments;
• regulatory changes;
• operational changes;
• technology changes;
• or updated data protection practices.

The most current version will always be published on the website.

17. Contact Information

If you have questions regarding this Privacy and Cookie Policy or the handling of personal data, please contact:

Email: info@kilconlybingo.com

Organisation:
Kilconly Community Enterprise Company Limited by Guarantee
Company Number: 798530
Registered Charity Number: 20206965

18. Right to Lodge a Complaint

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Irish Data Protection Commission.

Details are available from:

Data Protection Commission